Care Coordination Versus Care Management – Which Do You Need?

Care Coordinators and Care Managers are people who help families and caregivers navigate

through the murky waters of caregiving. Many people think they are the same, but they're not.

Understanding the differences between the two can help you determine which one is best suited to your needs.

Simply put, Care Coordinators provide resources and support to help families manage care. They are not a "hands-on" provider. A care coordinator keeps the caregiver organized and focused by ensuring the services being utilized are appropriate for the needs. Care coordinators help families recognize care changes and help with care transitions, wherever they may lead.

Care Managers are more hands-on. They begin by assessing the individual's needs and developing a personalized care plan tailored to their specific requirements. Care managers continually evaluate and adjust the services as needs change. They help find good providers and work with these providers and families to ensure good and consistent care. They are an integral part of the care journey as they actively travel the road with the family and their loved one.

Caregiving can be a daunting experience. Knowing what kind of help you need and knowing where to find it is crucial. You may need a guide through your care journey, possibly a Care Coordinator or a Care Manager. Hopefully, this article will help you decide which one is best for you.