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FAQs about GrandPad

Updated: Oct 6, 2022

Is technology only for the younger generation? Many people will assume that to be true but others, including hundreds of innovators who are creating technological devices geared toward older adults, will emphatically argue that seniors are among the fastest growing users of computers, tablets, and cell phones. A recent study by the Pew Research Center found that those 60 and older now spend more than four hours a day in front of screens which coincides with growth in the adoption of technology by older Americans. It might come as a surprise that 73% of those aged 65 and older are using the internet.

If you want to introduce technology to your parent or grandparent to help stay connected and alleviate loneliness, where do you begin? There’s a lot of choices when it comes to software and hardware available to engage seniors, connect caregivers, and help your loved ones to stay at home safely and independently. In this article, we’ll review GrandPad, a popular technological device created specially for seniors.

What is GrandPad?

GrandPad is a touchscreen tablet with a simple interface and large buttons that make it easy to use.

Do I Need Computer Experience?

No prior computer experience is necessary to enjoy and optimize use of the GrandPad. It’s specially designed for people 75 and older who may never have used a computer before and have diminishing eyesight, hearing, motor skills or changes to cognition.

What Can I Do with It?

GrandPad comes with a variety of customizable features and built-in apps that help a senior stay active and connected with their loved ones. You can use the GrandPad to:

  1. Keep in touch with family members via voice or video calls

  2. Browse the internet

  3. Connect social media feeds

  4. View photos added by your contacts

  5. Listen to music or search for your favourite songs

  6. Curate news and read articles from a variety of sites

  7. Play over 15 stimulating games including Solitaire, Sudoku, Crossword and Wordsearch

  8. Send voice recorded messages

  9. Check the weather forecast for your location

  10. Manage your life with pre-loaded apps like a calculator and flashlight

How do Family Members Upload Content such as Photos?

Friends and family members can use the free companion app to share pictures and videos, make video calls and stay connected with the senior in their life. Anyone who is in the private family network can add or view photos or videos, leave comments and respond to them through either the GrandPad tablet or companion app, available for both iOS and Android devices.

Do I Need Any Special Equipment to Install a GrandPad?

No, the GrandPad comes with everything you need including a GrandPad tablet device, a wireless charging stand, a smart case, a stylus, and setup guide.

Is it Safe and Secure?

Yes. Users can only receive incoming calls or video chats from an approved list of contacts. You can also pre-select the level of Internet access for added online security or turn off internet access completely if you want. Personal information such as phone numbers and emails are encrypted and blocked from third parties. Your family will receive notifications and updates to allow for easy monitoring.

How Do I Get Started?

The GrandPad tablet is available for purchase through Consumer Cellular. You’ll also need to sign up for a monthly subscription that will provide unlimited data, internet browsing, customizable security options, the companion app for caregivers and customer service. Discounts are available for members of AARP. For more information, please contact GrandPad at or call 1-800-704-9412.



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